Billing Office Contact Information
The Mercy Central Billing Office is dedicated to assisting patients and
their families with billing and insurance related questions and concerns.
Our staff is also available to discuss options for financial assistance or
payment arrangements should you experience difficulty in paying your portion
of the bill.
| Mercy Billing Department for Physician Services |
|---|
| Address |
1055 6th Ave., Suite 200, Des Moines IA 50314
Map |
| Hours |
|
Monday
|
8:30 am - 4 pm
|
|
Tuesday
|
8:30 am - 4 pm
|
|
Wednesday
|
8:30 am - 4 pm
|
|
Thursday
|
8:30 am - 4 pm
|
|
Friday
|
8:30 am - 4 pm
|
|
Saturday
|
Closed
|
|
Sunday
|
Closed
|
|
| Phone |
(515) 643-8200 |
| Fax |
(515) 643-2784 |
| Director |
Rebecca Lenz |
| Sr. Manager |
Amy Nath |
| Important Telephone Numbers |
|---|
| If you have a question regarding... |
For services received from... |
Then call... |
At this number: |
|
Your Bill |
Mercy Medical Center |
Customer Service |
(515)274-4199 |
| Clinic/Physician Services |
Customer Service |
(515) 643-8200 option 1 |
| Payment arrangements |
Mercy Medical Center |
Financial Services |
(515) 274-3174 |
| A Mercy Clinic |
Financial Services |
(515) 643-8200 option 1 |
| The care you received |
Mercy Medical Center |
Patient Care Advocate |
(515) 643-2861 |
| A Mercy Clinic |
The individual clinic |
|
| Additional medical record information |
Mercy Medical Center |
Medical Records Release of information |
(515) 247-4147 |
| A Mercy Clinic |
The individual clinic |
|
|