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Quality Improvement for Excellent Care


Read about our Excellent Care as found in nationally published articles:

"Office-Based Health Coaches: Creating Healthier Communities"

"Mercy Clinics: The Medical Home- Redesigning Primary Care Delivery Systems for Patient Centeredness"

"Coaches Guide Patients to Better Health" CHAUSA: The Catholic Health Association of the United States

 

Mercy Clinics' Expert Care for Diabetes Receives National Recognition

Mercy Clinics’ work to improve diabetes care has gained us several awards, one of which is from the Diabetes Physician Recognition Program. The Diabetes Physician Recognition Program is awarded by the National Committee for Quality Assurance (NCQA) and the American Diabetes Association (ADA) to physicians for providing quality care to patients with diabetes.

Mercy Clinics are making changes in the way we give care to our patients with chronic diseases such as diabetes, high blood pressure, heart disease, and asthma. We are using a computer in our secure site to keep track of when patients are due for visits and if they are meeting their goals, such as keeping their blood pressure controlled. Many of our clinics have hired Health Coaches to contact you when you are overdue for a visit or to help you make a plan to meet your goals. Health Coaches are a way for our clinics to keep in touch with you between visits.

Mercy Expert Care’s private computer system not only tracks how patients are doing but also tracks how well Mercy Clinic Physicians perform compared to other physicians. Doctors who measure their outcomes and work to improve them do get better results for their patients. Mercy Clinics has shown that the blood sugar control of our patients is much better (above the 90th percentile) than national averages.

Patients with diabetes should be seen by their physician every 3-4 months. By getting regular check-ups you are more likely to avoid many health problems related to diabetes, such as heart attacks, strokes, and loss of sight.