Quality Improvement
for
Excellent Care
Read about our Excellent Care as found in
nationally published articles:
"Office-Based Health Coaches: Creating Healthier Communities"
"Mercy
Clinics: The Medical Home- Redesigning Primary Care Delivery Systems for
Patient Centeredness"
"Coaches Guide Patients to Better Health" CHAUSA: The Catholic Health
Association of the United States
Mercy Clinics' Expert Care for Diabetes Receives National Recognition
Mercy Clinics’ work to improve diabetes care has gained us several
awards, one of which is from the Diabetes Physician Recognition Program. The
Diabetes Physician Recognition Program is awarded by the National Committee
for Quality Assurance (NCQA) and the American Diabetes Association (ADA) to
physicians for providing quality care to patients with diabetes.
Mercy Clinics are making changes in the way we give care to our patients
with chronic diseases such as diabetes, high blood pressure, heart disease,
and asthma. We are using a computer in our secure site to keep track of when
patients are due for visits and if they are meeting their goals, such as
keeping their blood pressure controlled. Many of our clinics have hired
Health Coaches to contact you when you are overdue for a visit or to help
you make a plan to meet your goals. Health Coaches are a way for our clinics
to keep in touch with you between visits.
Mercy Expert Care’s private computer system not only tracks how patients
are doing but also tracks how well Mercy Clinic Physicians perform compared
to other physicians. Doctors who measure their outcomes and work to improve
them do get better results for their patients. Mercy Clinics has shown that
the blood sugar control of our patients is much better (above the 90th
percentile) than national averages.
Patients with diabetes should be seen by their physician every 3-4
months. By getting regular check-ups you are more likely to avoid many
health problems related to diabetes, such as heart attacks, strokes, and
loss of sight.
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